Support / Repair / Calibration

How can we help you today?

Service Shipping Address:
Vericom LLC.
Attn: Service Department
14320 James Road, Suite 200
Rogers, MN 55374

All service is done at our Minnesota location. When sending a unit in for service, please fill out the Service form below, or print and complete the Service Repair Form PDF and include it with your shipment. Thank you!

Service
Support

Profile 5 Downloads

Profile 3 Downloads

Stationary Reaction Timer Downloads

V'Stroke Downloads

VC4000 Firmware Updates

The Reflash utility requires .NET 3.5 or above. Most systems already have it installed if automatic updates are turned on. Windows Vista and 7 already has it installed.

Note: Always update Profile when updating firmware.
Note: Firmware versions 1.48 and later use calibration check reference of 1.000 instead of 2.000.

Current Firmware Versions:
VC4000 Brake Meter / 1.71
VC4000PC / 1.71
VC4000DAQ (with gps) / 2.20
VC4000DAQ (no gps) / 1.65
RFM4000X (with gps) 2.13
RFM4000X (no gps) / 1.65

Brake Meter Note: VC4000 Brake Meters will need the USB driver set up to update the firmware via a USB port.  All other VC4000 models come with Profile 5 which installs the USB drivers at the time of installation.

  1. Download the VC4000 USB driver set up
  2. Plug in the VC4000 to the USB port
  3. Download and install the VC4000Reflash utility found above
  4. Run the Reflash utility (Start/Programs/Vericom Computers/VC4000 Reflash) and follow the prompts